5) Catastrophizing – when your witness over-exaggerates the value of negative facts in the case, which leads to extreme anxiety;
6) Personalization – when your witness takes the litigation very personally, forgetting that plaintiff’s counsel is primarily focused on money;
7) Blaming – when your witness refuses to take any responsibility for their own actions or decisions, and instead blames others at the company or even the plaintiff;
8) Labeling – when your witness assigns a judgment to themselves based on one negative incident, instead of recognizing that no one is perfect, and that people can make honest mistakes;
9) Always being right – when your witness has the emotional need to always be right and/or to have an answer to everything;
10) 'Should' statements – when your witness falls into the trap of second guessing themselves regarding past conduct or decision.